Our highly skilled technicians offer comprehensive knowledge and experience. You can be sure that your car will be handled with care. We use only the latest diagnostic equipment and techniques when we work on your vehicle. We make sure you fully understand the repairs being done to your vehicle so there is no confusion when you leave.
For your convenience, we can provide you with a ride to/ from work or home if it is located within 10 miles of our shop.
If the repairs your vehicle needs require you to leave it for several days we have a loner vehicle we can provide for your convenience FREE OF CHARGE!!!!!
Many NAPA AutoCare Centers employ qualified ASE-certified technicians. ASE certifications takes the guesswork out of finding a good technician. The independent, non-profit, National, Institute for Automotive Service Excellence (ASE) tests and certifies the competence of automotive repair technicians so you can be assured their skills and knowledge are on the national level. that is why many NAPA Auto Care Center owners employ ASE-Certified repair professionals.
There are approximately 275,000 ASE certified technicians in the United States. With there being around 160,000 repair and maintenance facilitates today you have an average of 1.7 certified technicians per shop. Half of our team is ASE certified putting us above the national average!
Today's complex vehicles demand technicians to keep their knowledge up to date. In order for a technician to maintain there certification they must be retested to ensure the are knowledgeable with current automotive technology.
here at Mitchell's we ensure are technicians are confident using the most modern technologies and working on the most modern vehicles.
Commitment to Quality
Technicians who have invested their time and resources to earn ASE certifications take pride in their work and it shows. Shop owners and managers who encourage their employees to become certified maintain the same standards throughout the business that they hold their employees to.
CUSTOMER ORIENTED SERVICE
At Mitchell-Schuster Automotive, we will take the time to answer your questions. We'll make sure your. informed about your vehicles regular maintenance, and we will let you know of any and all issues that you need to be aware of. When you come in for your recommended maintenance Charles or Doug will explain how you can extend the life of your car, and which products will work best in your vehicle.
When you call us with your questions and concerns we will provide you with the best assistance possible. We pride ourselves on being available to answer your question and solve your issues in a timely manner.
We are happy to be known for our excellent customer service!